Bloons TD Battles 2
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I keep having to download new content each time I play. My opponent leaked Bloons but didn't lose any lives. I'm trying to battle but keep getting sent to the Chests screen. Why do I see generic usernames?
Bloons TD 6
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Why am I seeing generic usernames? If I'm playing Bloons TD 6+, can I play co-op with someone on the normal version of the game? Can I sync game data between the normal version of the game and Bloons TD 6+? What's the difference between Bloons TD 6+ and the normal version? Epic Store - I'm stuck at Step 1 of 9 Linking Mobile/Steam accounts to BTD6 on Epic Store Account Flagged for Hacking Why am I seeing the "Something is blocking access to our game services" error? The game tells me to update but there's no update available. Why am I seeing "Game Types Not Compatible" error when attempting to create/join co-op matches?
Bloons TD Battles
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Stickers for iMessage (iOS 10+ only) How do I record my games? (iOS) How to sync your data from mobile to Steam! I'm experiencing frequent lag/disconnections. I see bloons leaking, but my opponent isn't losing lives! I want to change my username.
Bloons Monkey City
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How do I create a support ticket in-game? I keep seeing "Downloading Latest Content" when I launch the game. Can I play the game offline?
Bloons TD 5
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Why am I seeing a license error when I try to play the game? (Android) I purchased this game before, but I'm being asked to pay again.
SAS: Zombie Assault 4
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I want to change my username.
General Help
General
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Facebook Based Account Recovery Having trouble logging in to the website? I need to change the Facebook profile linked to my account. How do I sign out of an account? I need to change my email address. Can I log in with my ninjakiwi.com account?
Website Help
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I'm getting error code 3006 when I try to register I purchased BTD5 Deluxe in the past, how do I get my Steam key?
Press, Marketing & YouTube
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I'm a content creator, where can I find a press kit for your game? YouTubers & Streamers Contact
Merchandise
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When will I get my order? Where will my order ship from? Will I be charged customs for my order? My order should be here by now, but I still don't have it. What should I do?
Data Privacy and Protection
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Privacy Choices Overview What is Service Data and PII? Who owns and controls Service Data? How does Ninja Kiwi use Service Data? Who are Ninja Kiwi's sub-processors?