How do I cancel in-app purchase subscriptions?

Please find below instructions on how to cancel in-app purchase monthly subscriptions for iOS and Android:

iOS

  1. Go to Settings > [your name] > iTunes & App Store.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to sign in or use Touch ID.
  4. Tap Subscriptions.
  5. Tap the subscription that you want to manage. 
  6. Then hit "Cancel Subscription" at the bottom.

Android

  1. Open the Google Play Store.
  2. Tap Menu > Account > Subscriptions.
  3. Find the subscription you want to cancel. 
  4. Tap "Cancel".

If you have any trouble with this, just submit a support ticket and a member of the team will get back to you shortly!

Need more help? Submit a ticket here