Thank you for making a purchase from our Webstore! We're sorry to hear you've not yet received your items. Not to worry, though, as we're here to help!

Firstly, please fully close the game then relaunch it to see if your items come through. If not, then all you need to do is submit a support request and include your order reference number (this can be found in your purchase receipt email), along with your in-game user ID, and one of the team will get back to you ASAP!